The Importance of Our Cleaning Interface and Business Model

by The Best Damn Cleaning - June 25, 2019

The Importance of Our Cleaning Interface and Business Model

We hear it all the time from customers: – “I waited too long!”

When our crews come to the rescue of homeowners who need interior cleaning services, they often find that the problem has snowballed over time, because it was just too difficult for family members to figure out who to call.

Housecleaning is inherently kind of a dicey proposition – you have strangers coming into your home to straighten up your things and deep clean your appliances and wipe your floors. You’re giving over an essential trust to either a company with potentially sky-high prices and draconian policies, or some independent shop that could be a fly-by-night operation.

That, combined with the actual legwork of figuring out rates, services and timelines has a lot of people hanging up the phone before they ever dial.

But we know something that our landscaping colleagues also know – that housecleaning is also not just an optional “nice to have” thing. It’s a critical investment!

Home systems deteriorate over time, and they deteriorate much more quickly without cleaning and maintenance inside the property.

If you leave landscaping aside, trees and ivy and junk weeds start blocking your view and decreasing your quality of life, as well as harboring wildlife and presenting various dangers and liabilities.

Inside your house, leaving cleaning aside can lead to various types of pest infestations and other kinds of problems. Home ventilation systems can be affected. Generally, it’s just a really good idea to have some kind of plan in place to safeguard the value of your property and make sure your home is sanitary and habitable.

That’s why our modern interface is so important for customers. It features a kind of point-and-click model – you put in your number of rooms and other information, and you get a price quote up-front so that you know what you will pay. You dialogue with our teams directly through our website, so that you don’t need to dial up and try to reach us playing phone tag.

Beyond that, we also offer a unique philosophy about cleaning services. We know it’s important for cleaning teams to be properly and fully vetted, but we also understand real customer service.

When you get people arriving at your property who are enthusiastic and friendly, you breathe a sigh of relief. Another major part of the reason people delay cleaning services is social anxiety – they just don’t know how they will interact with the cleaning staff on site, but they also fear leaving the home open to these people when they’re not there.

Along with our 100% moneyback guarantee, our easy interface and customer service model change the game on home cleaning. We make it easy for you to get started, and once you do get started, you’ll wish you’d gotten started months ago.

Check out our web site for more information – and to get started!